Mentor is a private organization and is not a government entity. Mentor is a Document Preparation, Submission and Tracking Service. Mentor will not pay your student loans for you or on your behalf. We offer our service only for the Preparation, Submission & Tracking of Federal Student Loan Consolidation Documents. Document Preparation Services are not available for residents of the following states, IL, CT, WA, ND, MA. *Results May Vary and are Solely Based on The Federal Consolidation Program You Choose. Not available in all States.